Gaming on Crickex VIP should always be fun — never stressful. We give every player the tools to set limits, take breaks, and stay in control of their gaming. If it stops being fun, we are here to help.
Our Commitment
Crickex VIP builds responsible gaming tools directly into your account. No need to call anyone — you can manage everything yourself, right from your settings.
Set a daily, weekly, or monthly deposit cap on your Crickex VIP account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 7 days to take effect — giving you time to think it over.
Crickex VIP can send you a reminder after you have been playing for a set amount of time. Whether it is 30 minutes or 2 hours, you decide. When the reminder appears, you can choose to keep playing or log out — the choice is always yours.
Reality checks display a summary of how long you have been playing and how much you have wagered during your current session. These pop up at intervals you choose, so you always have an honest picture of your gaming activity on Crickex VIP.
Need a short pause? Crickex VIP lets you take a break from your account for 24 hours, 7 days, or 30 days. During a break, you cannot log in, deposit, or place bets. Your account and balance are kept safe and ready when you return.
If you feel your gaming has become a problem, Crickex VIP offers self-exclusion for a minimum of 6 months or permanently. During self-exclusion, your account is fully blocked and you will not receive any promotional communications from us.
Our support team is available around the clock via live chat. If you are worried about your gaming or want to activate any responsible gaming tool immediately, contact us and we will help you right away — no waiting, no judgment.
Responsible gaming means playing within your means, for entertainment, without letting it affect your finances, relationships, or mental wellbeing. At Crickex VIP, we want every player in Bangladesh to enjoy our platform the way it is meant to be enjoyed — as a fun activity, not a source of stress or financial pressure.
Gaming becomes a problem when it stops being a choice. If you find yourself chasing losses, spending more than you planned, or feeling anxious when you are not playing, these are signs that it is time to use the tools Crickex VIP provides or to seek outside support.
The good news is that most players who recognise a problem early and take action — even something as simple as setting a deposit limit — are able to get back to healthy, enjoyable gaming. Crickex VIP makes it easy to take that first step.
Before you deposit on Crickex VIP, it helps to decide in advance how much you are comfortable spending. Think of your gaming budget the same way you think about money spent on a meal out or a cinema ticket — it is entertainment spending, and once it is gone, it is gone.
A few simple habits that help Crickex VIP players stay in control:
These habits are not about restricting your fun — they are about making sure gaming stays fun for longer.
Problem gambling can develop gradually. Crickex VIP encourages all players to be honest with themselves about their gaming habits. The following warning signs suggest it may be time to use our responsible gaming tools or seek support:
Important: If you recognise three or more of these signs in yourself, we strongly encourage you to activate self-exclusion on Crickex VIP and speak to someone you trust. You are not alone, and help is available.
Crickex VIP is strictly for adults aged 18 and above. We verify the age of every player during the KYC process and will immediately close any account found to belong to a minor. If you share a device with younger family members, we recommend using your device's parental control settings to prevent access to gaming sites.
Never share your Crickex VIP login credentials with anyone, including family members. Your account is personal to you, and sharing it puts both your account security and responsible gaming limits at risk.
All responsible gaming tools on Crickex VIP are available directly from your account settings. Here is how to get started:
Go to crickex-vip.app/login and sign in with your registered mobile number and password.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section in your settings. All available tools — deposit limits, session reminders, take a break, and self-exclusion — are listed here.
Select the tool you want, enter your preferred settings, and confirm. Most tools take effect immediately. If you need help, our live chat support team is available 24/7.
| Tool | Takes Effect | Status |
|---|---|---|
| Deposit Limit | Immediately (decrease) / 7 days (increase) | Available |
| Session Reminder | Immediately | Available |
| Reality Check | Immediately | Available |
| Take a Break (24h–30d) | Immediately | Available |
| Self-Exclusion (6m+) | Immediately | Available |
| Permanent Closure | Immediately | Available |
Answer honestly. If you answer "yes" to two or more of these questions, consider activating a responsible gaming tool or contacting our support team.
Have you ever spent more on gaming than you originally planned in a single session?
Have you tried to win back money you lost by placing more bets?
Have you ever felt guilty or anxious about how much time or money you spend gaming?
Have you borrowed money or used bill money to fund your gaming?
Has gaming ever caused arguments or tension with family or friends?
Do you find it hard to stop playing even when you want to?
If you answered yes to 2 or more questions, contact our support team via live chat or email [email protected] — we are here to help, not to judge.
Crickex VIP is built for players who want great games and peace of mind. Set your limits, play your way, and know that our team is always here if you need support. Ready to play responsibly?